Privacy Policy

Privacy Policy

Last updated: July 31, 2026

HappyTail ("we," "us," or "our") operates gethappytail.com (the "Site"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our Site.

Information We Collect

When you make a purchase or create an account, we collect:

  • Contact Information: Name, email address, shipping/billing address, phone number
  • Payment Information: Credit card details (processed securely by our payment processors; we do not store full card numbers)
  • Order Information: Products purchased, order history, transaction details
  • Device Information: IP address, browser type, operating system, browsing data via cookies

How We Use Your Information

  • Process and fulfill your orders, including shipping and returns
  • Communicate with you about your orders, account, and customer service
  • Send marketing emails (you may opt out at any time)
  • Improve our Site, products, and services
  • Prevent fraud and protect the security of our Site
  • Comply with legal obligations

Sharing Your Information

We share your information with:

  • Service Providers: Payment processors (Stripe, PayPal), shipping carriers, and fulfillment partners
  • Platform Providers: Shopify (our e-commerce platform)
  • Legal Authorities: When required by law or to protect our rights

We never sell your personal information to third parties.

Cookies

We use cookies to remember your cart, preferences, and to analyze Site traffic. You can control cookies through your browser settings.

Your Rights

Depending on your location (e.g., California, EU), you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your personal information
  • Opt out of marketing communications
  • Request a copy of your data

To exercise these rights, contact us at support@gethappytail.com.

Data Security

We use industry-standard encryption (SSL/TLS) to protect your data during transmission. Payment information is processed by PCI-compliant providers.

Children's Privacy

Our Site is not intended for children under 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

If you have questions about this Privacy Policy, email us at support@gethappytail.com.